Privacy Policy
Last updated: September 11, 2026
Ryan Hayes Therapy respects your privacy and is committed to handling information you provide through this website thoughtfully and responsibly.
This Privacy Policy explains generally what information may be collected through this website and how that information may be used.
Information You Choose to Provide
You may choose to provide information when you:
- Submit a contact form
- Request a consultation
- Schedule an appointment
- Subscribe to communications
- Contact Ryan Hayes Therapy by email or through another website feature
The information collected will depend on what you choose to submit and may include your name, email address, phone number, and other information you voluntarily provide.
Important note: Please avoid submitting detailed clinical, medical, or highly sensitive personal information through general website contact forms unless the form specifically indicates that it is designed for secure communication.
Information Collected Automatically
Like most websites, this website may automatically collect limited technical information about visits, such as:
- Browser or device type
- General location information
- Pages viewed
- Referring website or search source
- Date and time of visits
- Website interaction and performance information
This information may be used to understand how visitors find and use the website, maintain website performance, and improve the usefulness of the site.
Cookies and Analytics
This website may use cookies or similar technologies for essential website functionality, analytics, security, and performance.
Third-party services used to host, analyze, or operate the website may also process limited information according to their own privacy practices.
Advertising
Ryan Hayes Therapy may use online advertising services to help people find relevant information about the practice.
Where advertising or analytics technologies are used, reasonable efforts are made to configure them appropriately for a healthcare-related website and to avoid intentionally sending sensitive clinical information through advertising technologies.
Website visitors should not use general website forms to communicate sensitive clinical information unless specifically directed to a secure method of communication.
How Information May Be Used
Information collected through the website may be used to:
- Respond to inquiries
- Schedule consultations or services
- Operate and maintain the website
- Understand website usage
- Improve website content and performance
- Communicate information you have requested
- Protect against misuse, fraud, or security threats
- Comply with applicable legal obligations
Ryan Hayes Therapy does not sell personal information submitted through this website.
Third-Party Services and Links
This website may link to or use third-party services for functions such as scheduling, client portals, video conferencing, analytics, hosting, or other practice operations.
When you leave this website or use a third-party service, that service may have its own privacy policy and terms.
Ryan Hayes Therapy is not responsible for the privacy practices of independent third-party websites.
Therapy Records and Protected Health Information
This website Privacy Policy is separate from the privacy practices governing clinical records and protected health information associated with therapy services.
Clinical information and therapy records are handled according to applicable professional, ethical, and legal requirements, including HIPAA where applicable.
Clients may receive additional privacy documentation describing how protected health information may be used or disclosed and explaining their rights regarding that information.
Security
Reasonable administrative and technical measures are used to protect information associated with the website and practice.
However, no website, email system, or internet transmission can be guaranteed to be completely secure.
For sensitive clinical communication, please use the secure communication methods provided by Ryan Hayes Therapy rather than ordinary website forms or standard email whenever possible.
Children's Privacy
This website is intended primarily to provide information about Ryan Hayes Therapy and is not designed to knowingly collect personal information directly from children through general website features.
Parents or legal guardians seeking services for a minor should contact the practice directly.
Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in website functionality, technology, legal requirements, or practice operations.
The current version will be posted on this page with the date of the most recent update.
Contact
If you have questions about this Privacy Policy or how information submitted through this website is handled, please contact:
Ryan Hayes Therapy
Ryan Hayes, LPC-Associate, #100071
Supervisor: Patricia Crow, LPC-S, #62215
Lubbock, Texas